I seem to get this code any time I unplug the unit yet with no expliantion I have been able to clear this code either by entering test mode my holding freezer and fridge button for 8 seconds or by removing the ice maker harness when the power is on then plugging it back in. I said no way come back and pick this up and we will just buy ice. By pushing the reset button all you are doing is forcing the Icemaker to run another cycle which will overfill your icemaker causing you more problems. The LCDs for the Tempature numbers will light up and each segment of the LCD represents a sensor. ( I used a safe leave in coil cleaner from HD but I flushed it out well ). Go with the new one. It is 100% a faulty design. Also, pull the ice bucket out and look in the back of ice room, do you see frost or ice built up in the very back? I have already spent the total value of the fridge freezer already in other repairs. Kellye Blankenship-Your welcome This is frustrating for the consumers and for the technician. mrs.doellman07, Lady tech, I don't have problem with the ice maker, my is making ice ok but the problem is it just does not dispense the ice. Just a update since I did the work to my Samsung refrigerator and icemaker has been working flawlessly. Is there an icycle hanging from the water line to I/M ? We had a RCD trip yesterday on the fuse box and it's rebooted it into action ! Sounds like this was designed by the Keystone Cops rather than an HVAC engineer. Before you buy anything, talk to a technician. So I can say for sure the build up of water in the drain line for the ice maker was the main problem, The TSB and new design icemaker helped some I am sure. Called Samsung and gave the phone to my wife. he preceeds to show me….. so i tell him to replace it…. If you call Samsung or any tech they will tell you Code 14E means you either need to test the sensor or replace the icemaker which is false especially if you just lost power or unplugged the machine. I need to take the circulator apart and defrost it approx. However I am also positive had I known about cleaning the drain lines and check valves my orginal icemaker would still be in good shape or atleast working. Well after some more research I found out I was wrong the code 14E and 39E that appeared while the fridge was  unplugged does mean the ice maker is bad. They love the ice and it’s an inexpensive solution to your ice crisis. The infrared sensor controlled ice maker system valve has seen minor changes in shape, and color since this came out in 2000. There have been pleased with the machines. Ordered a new fan and motor. The ice maker section aside from the normal stuff you may have already learned in the TSB like adjusting the waterline to minimize splashing and replacing the icemaker and auger motor- fan- drain assembly with updated parts if needed and sealing the air gaps. If everything is cooling fine, I'd replace the ice maker. @notmechanical. Two years of grief simply because the untrained technicians would not dig deeper into the repeated problem. They will not drop the ice into the ice bin until the temperature sensor detects a set temperature. Technician cleaned the coils temperature does not change its a constant 0 I bought a thermometer and put in it. Bad that it is so hard to get this information and to post!!!!!! Lady Tech: Do you have any experience with universal ice maker kits? When was the last time the coils behind the unit were cleaned? Usually this is from a filter that needs to be replaced or perhaps mineral deposits. Just turned "Ice Off" off and we'll see if it works). Ours only runs approximately 3.1 seconds, which even at 60psi I don't think is long enough to fill. When I push the reset button nothing happens. as of sept 19,2018 …..i had a service man come out from the company samsung recomends from my area which is video repair place….. long story, but i had to pay them up front for the service call , repairman says if i dont get a new icemaker it will happen all over again because of a design defect……. On my unit I took it apart and traced the problem down to a split rubber- plastic gasket that had split allowing play between the metal ice cube tray and plastic housing with the gear box and other sensors mounted in it. They are the top two on the unit. Those little thermometers that you can buy at the grocery store will not give you an accurate tempature. I cannot believe that I missed that the illuminated glass has ice off written in it. The next morning the ice bin was full. The person that installed the module did say the switch was off but apparently he didn't wait long enough. If I was you, I’d try to find out about the class action and how to get Samsung to make good on it. If it’s above 9*f the problem is elsewhere. however the common thing here is that most of our units work ok for the first year or so then things go south quick where you find yourself having to defrost the ice maker and or the entire refriderator over and over. It was illuminated when I checked so after turning it off and waiting about 12 hours, it started making ice again. This shopping feature will continue to load items when the Enter key is pressed. If your able to get it to reset and drop ice than we know that the heater and everything else is operating properly except the sensor. Everything went south in that 2nd year and Samsung refused to help and told me to call a service rep and that I was going to have to pay for the cost. My samsung fridge model is RF4287HA. DO NOT PUSH THE RESET BUTTON!!! 12/28/2019 by Can you help this very unmechanical simple mind to make my ice maker start up again?? Did reset it too..I think this all happened when the kids completely emptied the ice bucket this summer. Everyone that has complained how a manufacturer made a crappy refrigerator I have posted answers to why your refrigerator is doing what it’s doing. Could also be the tempature isn't cold enough. Debi crawford I almost skipped cleaning the coils and check valve but I am glad I did not because half of the check valve was plugged up and it would not have made it had i skipped till the next filter change. My Samsung ice maker makes ice but it does not hold it in the top compartment of the icemaker. This is located behind the ice maker in the ice room. The case auger assembly behind the ice bin is also to be replaced. There are rebuilt ice makers available but I strongly don’t recommend it. The auger will not rotate. I generally tell them that we will gladly refund their money if they aren't satisfied with the volunteer help they are getting. The ice would be stuck in "The tunnel" of the door. Super frustrating but I think I will just pursue a workaround solution. 07/12/2018 by So, my question is, if your ice maker is working, how many seconds does the water run to fill the ice reservoir? Does anyone understand this comment regarding the Energy Saver? American Home Shield kept sending out the same 2 repair companies. I usually do this at night and let the ice regenerate over night. Conversion of Samsung 7.5 Gas Dryer from natural gas to lp gas. I turned my ice maker off for three days, let the blockage in the pipes melt, turned it back on and it worked on again. Even when the ice maker is completely empty the auger still won't move. But, if you've noticed ice cream is softer or the milk taste bad, than your problem isn't in the ice maker. Page 1 of 1 Start over Page 1 of 1 . Another potential problem is if your water pressure falls too low. Accurate. What to check when SAMSUNG I/M DOESN'T MAKE ICE, ~is the ice tray damaged or covered in frost. I am thinking about a water softening device for the whole house which should help with the build up of junk in these check valves. Ice Maker & other Problems With Samsung's FR25HMEDBSR/AA Possible insight and Help, Re: Ice Maker & other Problems With Samsung's FR25HMEDBSR/AA Possible insight and Help. Be careful and check to ensure you do not break the arm. Definitely try this 1st. Who knows. Once cleaned, allow 12-24 hrs for ice production. I hope I didn’t offend anyone, I apologize if I did. I am an idiot too! Above 9* the ice maker won’t advance. I normally also clean out the condensor and drip pan ( dust bunnies love this area ). Sam Brunello. Hopeful but I won't hold my breath. If and when a valve does go bad there are some obvious signs to look for. I also found my ice maker drain tube was completley clogged up along with the check valves of all three drains but the ice maker section was most clogged because it got more use. Accessibility. Do you have an advice for me how to fix the flap to open to release the ice? I did see frost so I turned off the ice maker for a week and it's not working. I've turned everything off, then back on. It worked. Mike Pisani. Yes, it’s not right that you paid all that money on a refer that won’t make ice. Our ice maker only works when you use the reset button to get the ice to drop. That would be the temperature sensing thing called a thermistor. If your having to press the reset every time to get the ice to drop it could be the ice maker sensor. Does anyone have a suggestion as to how I can fix this? You like your ice maker to make ice, but at some point, enough is enough. We can tell you what brands we work on the most. Nelanie Tompkins - Does your refrigerator have the french doors with freezer on bottom and the ice maker located top left corner? Jerry Sumner. The coils should be cleaned once a year-more if you have indoor pets. If that doesn’t do it, unplug your fridge or turn off the circuit breaker for 2 min. Today I was working on thawing out the ice maker again ( something I have to do at least 6-7 times a year. Page 78: When Ice Maker(Ff) Does Not Operate troublesHooting 4-2-4. It's so hard to read the light grey letters inside the cup that look just like the ice cubes in the diagram next to it! 2. Make sure your drains all three including the three check valves are clear clean flushed and sanitized do not use bleach as it will rust out everything quick. Most of those fixes apply to Frigidaires as well as many other brands, which tend to work similarly. Do not attempt to pry the ice maker out. Each time it was replace the ice maker and the control board. How To Repair Refrigerator Refrigerator Ice Maker Optic Boards Top Brands Troybilt Lawn Tractor 13ap609g063 Parts Diagram , Weider Weider Pro 4300 831146220 Parts Diagram , LG Dryer dle0442w Parts Diagram , GE Washer gcwp1800d1ww Parts Diagram , Weed Eater Weedeater xt200 Parts Diagram If you get anything from this post get that your appliance and any modern appliance requires lots of maintenance that perhaps you did not have to do on other older appliances ( do not ask me why older units were more robust ). We decided to look at the power on and off button on the refrigerator come to figure out that the light was not Illuminating and this whole time it was because it was off. I can confirm as the same thing happened to me. ~is the water line to I/M frozen? i argue with her over their shady practice….but got no where………… so not only has samsung taken advantage of us knowing of the defect, but the company that represents them does toooooooo…..what a racket……. What I experience is that there is no ice, so I pull out the ice holder box. Was it relative to fixing the ice maker? When you power it back on, try the reset button again. I decided to either fix this thing myself or just write it off  and dump in on craigslist. We too have a Samsung model RF263BEAESR. It might be on the side or bottom of the I/M head. ‎07-11-2019 Is that enough information to indicate what the problem is? How to Fix an Ice Maker in a Samsung Refrigerator - YouTube Since it was due for a water filter I decided to replace the filter service the drain check valves and coil. Make sure you clean out those drain valves and see if it helps. As of today, Samsung isn’t picking up any of the costs. The mineral deposits in our water, or at least where I live, seem to be the cause of more I/M issues than anything else. 08/29/2018 by Thank you for allowing me this moment to vent. Joel, holding energy saver for 3 sec turns it off or on. I’m tired of reading all these complaints. This means when your done every part that you put back in must be dry as a bone and the cabinet sections your working on must be also dry. I know that sounds confusing but try turning on and off the "CHILD LOCK" so you can hear the sound it makes when you turn it "ON" and "OFF". My ice maker has gone on the blink after many years of service (my fridge is a Whirlpool). Since I had a lot of work to do I decided to look inside the fridge to make sure no ice was coming from the main part of the refridgerator evaporator cover area and yes I found Ice peeking out of one of the vents. In most cases, the original valve should last an average of 9 years but some of the earlier part numbers have averaged 5 or 6 years. In the mean time he said to leave the fridge pulled out and put a small fan behind it pointing to the compressor. They will not drop the ice into the ice bin until the temperature sensor detects a set temperature. i also, am in the service business and woild never treat people the way we, have been treated over an ice maker……, after telling my story just this morning , i have had 3 people that have samsung refrigerators , where theit ice makers dont work…… shame on you, Candice J Cavasos Since they came out with this “ice room” design there has been many bulletins, each with a new fix from Samsung. I gave him the history. We also need to flush these drain lines with with a chemical that kills bacteria mold mildue etc getting every last trace of debris from the drain tube systems. i have already paid one…… sooooo i call the company and they tell me that’s their policy…… when he leaves to get the part, it’s another service charge….. i told her he walked 20 steps or so to his truck and got it …… she then tells me, he left your house , so it’s another service charge…. Well, this seems to be the most informed response I’ve seen to what seems to be a VERY common problem. To explain how do this requires a lot more time than I have right now but one day soon I will add a post on how I do it and what you need to super clean your water supplie lines valves etc. Please help! These days I just assume these things will work for decades; apparently Samsung doesn’t feel the same way. Sensors & Buttons Smart Hubs Smart Devices MEMORY & STORAGE Portable SSD SSD TV & AV QLED 8K TV QLED 4K TV ... the most important thing is to make sure you have prepared the ice maker in your Samsung fridge correctly. Our ice makers are designed to stop when they're full. It's been running great. They aren’t totally universal. It makes nice cubes and I do not sit there forever waiting for my cubes to come out crushed because the icemaker cabinet, bucket and Icemaker is not frosting up. Most importantly if any of the work outlined in the manual that you think you will have to do is beyond your skill level and or tool set call a pro for help but be armed with the information you need to make sure the tech does what you need and what your paying for or they will be happy to install a Icemaker for your code 14e when you now know the code went away because he unplugged it not because he replaced it. This solved the problem for me. I did replace the icemaker with a newer model as the old one was so corroded and nasty. Kelly Blankenship. Samsung's RF267AARS French-door refrigerator is a feature-heavy model, with perks such as … For the past few years I did all the defrosting, even bought a steam machine so I could quickly defrost this thing as a hair dryer or heat gun is just too slow and you can easily damage the plastic parts, steam works really well. We've tested it and have 60 psi from the water line to the refrigerator. I've had the icemaker replaced and am still not getting ice automatically. Remove the rear access panel. I have a Samsung RF263AEBP My ice maker worked just fine until I turned the ice maker off because I went on vacation. 3 month update my Icemaker is still working great with no signs of frosting up. To test if it is your filter, take it out and then hit the reset button. Once it reaches 9* a heater comes on to melt the ice a little so it will slide out. When the reset button is pressed, the motor kicks in, the perfectly formed ice drops and the tray refills. I’ve discovered that you have to remove the ice tray/box every 45 days... .put a hairdryer in the cavity to de-ice everything...for about 10 minutes...put a towel under the hair dryer....when it’s de-iced...put the draw back and wait for ice. I used a heat gun instead of a hairdryer, but the result is the same. Thank you so much for your efforts to do a detailed diagnosis of this problem! 12/16/2019 by Thanks to u all 4 posting good valiable info, bless u all, 03/19/2019 by Purchased  a RF28HMEDBSR/AA in Dec 2015 and for the first year it worked great, no problems. Samsung redesigned the dispenser motor assembly. This is probably the best solution for those unfortunate souls who have a Samsung refrigerator/freezer.
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