Find out if you can make your claim online: If you’d rather speak to somebody, you can call our team to make your claim on: If you’re calling from outside of the UK, please call: If you need to talk to our team about windscreen repairs, please call us on: For repairs and replacements for chipped, cracked or broken glass, please book online with Autoglass by using the link below. AXA Customer Centre is located at: #01-21/22. The accident was like a Domino game. If we will cover you to drive other cars it will include this sentence: “The policyholder only may also drive a car not owned by them or hired to them under a hire purchase agreement and which is not used in connection with the motor trade.”. This can be done any time of the day, and is by far the easiest and quickest way to make your claim. 1904, 19th Floor, Prainee Crescenzo, 'G' Block, Bandra Kurla Complex, BKC Road, Near MCA Club, Bandra East, Mumbai - 400051, Maharashtra. Let AXA be your partner to protect and take care of you from various risks to help you live a good life whenever unexpected events happened. Be sure to include your policy number, name, address and registration number (if applicable). Please raise a complaint with us and we’ll see how we can help. Please note you might have wait a while during our busy times. Find out more about Continuous Insurance Enforcement. AXA Insurances, Insure your Property, Car, Motorcycle. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request. You can register most claims with us through your online account. It’s your solid game plan on the road that’s fast and easy to buy. Making a claim! Just pick one of the options below to get started: Did you know you can make some changes to your existing policy yourself? Your doctor will also tell you if you need to advise the DVLA or not. This includes reduction of NCD entitlement. Call us between 8am – 9am or 5pm – 8pm, Tuesday to Thursday, for the shortest wait. We use cookies and analysis tools to improve your user experience, to personalize advertising by AXA and our advertising partner companies, and to provide social media functions. General agent for English speakers in France Fast. Or if you’ve got questions on how coronavirus might affect your cover, you can check out our FAQs. You can only use the car in the UK for the purposes stated on your certificate. Get quality car insurance at an affordable price. We also accept payments by cheque, postal orders or bank drafts made payable to AXA Insurance. With three levels of home insurance on the market, you will be able to find the right choice for your property. We’re sorry to hear that you’re not happy with our service. Use the link below to get started. Order the medicine you need while at home. You can also give us a call on 0330 024 1158 – we’re happy to help. If you’ve had an operation or been diagnosed with a health or medical condition, you should seek advice from your doctor who can advise if you’re fit enough to drive or not. We'll use your email address if we need to contact you. Lines open 24 hours a day, every day to log a new claim. The best bit? If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. Looking for an answer quickly? We’ll return payment for cover after the cancellation date (a pro-rata refund), minus the cancellation fee. What you need to send us - your proof of No Claims Discount must: You must be over 22 if you have earned No Claims Discount on a motorbike. 24/7 AXA Shield LOG Hotline at 6-DIAL-AXA (6-3425-292) Assist you to fix an appointment to see our panel specialists. Easy. We are part of the AXA Group, one of the world’s leading insurers and financial services providers so you’re in safe hands. You can fax your proof to us on 0330 024 1261. Call 800 AXA (292) Sun - Wed: 8am - 8pm Sat & Thu: 8am - 5pm Contact us AXA Branches. Our social media team are also on hand to help if you have any payment or finance questions. In most circumstances you can cancel your policy online in your AXA account but there are some situations where you might not be able to, for example, if you’ve got any outstanding actions or changes on your account. Room 4202, 42/F, AXA Tower, 100 How Ming Street, Kwun Tong, Kowloon Life Insurance / General Insurance / Health Insurance Services Monday to Friday 9:00 – 17:30 Saturday 9:00 – 13:00 Except Public Holidays Cashier Monday to Friday 09:00 - 17:30 Except Saturday & Public Holidays To discuss an existing claim or your eServe account, the AXA claims team can be contacted Monday to Friday 8am to 5pm (Saturdays, Sundays and public holidays closed). ... Business insurance. Our team are here to help. Message This field is required. There's no need to phone. Our live chat team are on hand to answer your queries: Over the festive period our live chat team are here to answer your queries: Sometimes you just need a hand, we’re here to give you just that. You can make changes with no admin charges yourself online. Arrange for pre-authorisation with both panel and non-panel specialists to determine if AXA Shield Letter of Guarantee (LOG) may be issued You can also log in to your AXA Account to find out how you can decline your renewal. Or, if you’ve already started one, you can also retrieve an existing quote below. New policy payments 1890 24 7 365. Simply login and select the ‘policy documents’ tab in ‘Your policies’ – you can view or print your policy documents and check your cover - including the wording for the policy you've bought. Pay in your local branch. Please remember to keep all your details up to date because your cover could be affected if there are any inaccuracies. When you make contact please provide the following information: Your name, address and postcode, telephone number and e-mail address. If you have earned your No Claims Discount driving a company car, your proof must be on your company letterhead, signed by a director of the company or the fleet manager, and be less than 6 months old. It makes sense to take out fully comprehensive car insurance which will usually come with some very useful extras such as roadside assistance should you break down while driving in Spain. Cover for driving other cars is not available for everyone; for example, we can’t provide this cover extension for drivers under 25 and certain occupations. Car insurance is essential if you own a car. Call us on: +44 (0)1892 503 856. You can check our authorised status at using our registered number 302961. Talk to someone in your local branch. Please write your AXA car insurance policy number on the proof before you post it to us. IRDA Reg. For all other claim queries please use the contact information below: *Call costs may vary depending on your service provider. If your query relates to an existing claim, please search and locate the claim in ‘My Claims’ within eServe and if you cannot find what you are looking for, call the Claim phone number in the ‘Claim Detail’ section. Over the festive period we're here to take your call: Find out more about cancellations and refunds. If you need to make changes to your phone number or email address, you can do it online. And it's free of admin fees. Find out the credentials of our various local entities. Unfortunately you cannot change your cookie settings via our Cookie Preference Center if you use Internet Explorer 11. Here’s just some of the most common questions we get. Instant cover Fast and fair claims service 24 hr assistance Wide range of covers 1/3. AXA Car Insurance. You can also contact us by filling in our contact form or social media, if you’d prefer. Not got it? If you need to make a claims complaint or request an update, please email our team using the link below. And your email address is also your user name for your Swift Space. Whether you have a question about your car, home, travel, business, van or landlord insurance policy, we're here to help. What is professional indemnity insurance? If you’re a broker and need to get in touch, please use the information below to find the appropriate team’s phone number or email address – someone will be on hand to help. This field is required. You can post the original document to AXA Insurance, PO Box 925, 9 Fudan Way, Stockton-On-Tees, TS19 1NL. AXA Mansard Insurance plc is rated B+ by A.M. Best (2016) for Financial Strength. Changing your details could result in your insurance premium rising or going down. send us your renewal invitation from your previous insurer. Emergency support is available at all other times. We’re sorry if you no longer want to insure your car with AXA. Depending on when you want to cancel your car insurance, there are different refund policies: If you change your mind shortly after buying, you have two options to cancel your car insurance within 14 days of the start date: If you cancel your car insurance after 14 days from the start date you will need to pay a £52.50 cancellation fee on top of the time you’ve been covered by us. She drove into my car and pushed it into the car in front of me and this car into the car in front again. The reason for your complaint. We use cookies to give you the best possible online experience. Please do not send us your Certificate of Motor Insurance as you may need this for future reference. We reserve the right to charge an admin fee of £10 should a change or correction be made to your policy by a member of our team. With AXA Landlord Insurance, we make protecting property simple. The car accident was 13th of August 2018. Business insurance. Healthcare plans that are designed to suit a range of different needs, whether for yourself, your family or the health of your employees. We’ve made registering your claim quick and easy, just follow the simple steps below. Just click the button below to start. You must check Section 5 of your car insurance certificate. Upon cancellation you will need to confirm that you will do this within the next 7 days. AXA Business Insurance is designed to keep your business running, whatever lies ahead. Please note: if calling us about an accident outside of our working hours, we’re only able to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If there is a claim on the policy, you'll need to pay the full premium for the year. Our aim at AXA is to find you the best insurance to suit your needs, at a great price. Need a hand getting a new or existing quote? For more information, you can take a look at our “How to prove your no claims discount guide ” in our FAQs above. Our helpline is open 24 hours a day to help if you breakdown. Once logged in, click on 'Your Details' to make changes. Mobile Number. This is a service they are obliged to provide for you. Know More About Use the DVLA’s A to Z health guide to find out more. Does my car insurance policy allow me to drive someone else’s car? No refunds will be due if a claim has been made against the policy. Please enter a valid email address. If you require any policy documents from AXA, such as proof of bonus of proof of named driver experience: You can request documents from us by emailing 0345 828 2822. 130 dated 14/07/2006 [Life Insurance Business] CIN - U66010MH2005PLC157108 (ADVT II-July-2019-1875) Van insurance is the only AXA car insurance policy that has its own contact numbers. It can be difficult to choose a car insurer. Please note that the contact details listed below are for brokers only. Customer Information The Purpose of Insurance ... Make sure your email address is correct. Your proof will be checked and used to validate your insurance, We will send you a confirmation email within 3 working days of checking your proof - you don't need to call us to see if we've received it, We will also display the information in your, We will send you e-mails and letters to remind you to send us your proof, Your No Claims entitlement could be reduced which will increase the cost of your car insurance, You will be liable to pay an admin fee as stated in the terms and conditions, You could be at risk of a claim being delayed or settled on a third-party only basis, Show the number of years No Claims Discount you are entitled to, Be issued by your previous insurer in the UK, Be earned on a private car, company car, fleet vehicle, motorbike or mobility vehicle, Be less than 24 months old if earned on a private car, Show the expiry date of your previous policy, Not be currently used to insure another vehicle. ... any time using your email address and chosen password. with AXA, find a car insurance that suits your needs. Depending on when you want to cancel your car insurance, there are different things you need to do. AXA can be reached by calling 0330 024 1158, or via Facebook or Twitter. AXA provides personal, car and home insurance to more than 10 million customers in the UK – making it one of the country’s largest insurers. See ourÂ. With “MyAXA” application, you are one click away from your plans and all AXA services, the new application will provide you with additional features such as: Call the doctor anytime a day. An exceptional insurance experience. If you're in the UK – call us on 0330 024 1158, If you're in Northern Ireland – call us on 0289 002 0104. It's helpful to have your policy number handy when you call. In accordance with the Road Traffic Act 1988 when a policy is cancelled you must declare that you will return or destroy all copies of the Certificate of Motor Insurance relating to your policy (whether held in paper, electronic, digital or any other format). AXA offers a variety of car insurance policies, including single car, multi-car, and telematics cover via the Octo telematics app. For customer inquiries, support, and complaints: (+632) 8 5815-292 (+63) 917 1709292 (Globe) (+63) 998 5889292 (Smart) Operating Hours: 8:00 AM - 5:00 PM, Monday – Friday, except holidays You can email us at – we'll give you the help we can. Yes, you can change the car or car details on your policy using your AXA Account. Please write your AXA car insurance policy number on the proof before you fax it to us. Protect your van, no matter whether you use it for work, deliveries or family trips. Email: You can access your policy documents and certificate in your AXA Account. Emergency assistance 24-hours You can cancel the policy back to the start date. Will I get a refund if I cancel my car insurance? For Business in Northern Ireland, AXA Insurance dac is authorised by the Central Bank of Ireland and authorised and subject to limited regulation by the Financial Conduct Authority. Before driving someone else's car, you must have the owner's permission and their car must have valid insurance already. 1890 24 7 365. Pay online. For security reasons, we recommend that these documents are sent to us by Recorded Delivery. Lines are open 24 hours a day, seven days a week. One Call Insurance Services Limited - Registered Office: First Point, Balby Carr Bank, Doncaster, South Yorkshire, DN4 5JQ. Contact AXA. The simplest way to prove your No Claims Discount, if we've asked you to, is to send us your renewal invitation from your previous insurer – providing it meets the criteria shown in the next section. No. You can raise a complaint with our team by filling in our contact form. Address: Unit No. Can I change the car details on my policy online? If this service isn’t required, please call us during office hours. Email Address: Commercial Property: 0370 333 0939: Commercial Motor: 0345 900 4185: ... Personal Motor: 0345 608 0230: *Call costs may vary depending on your service provider. Simply login and select the 'change' link next to where your car is listed and follow the instructions. Please remember to keep all your details up to date because your cover could be affected if anything isn’t correct. AXA Business Insurance is designed to keep your business running, whatever lies ahead. We won’t be able to return your proof so you may want to take a copy for your records first. Discover section . AXA Insurance 9 Fudan Way Stockton on Tees TS17 6EN. All documentation should be sent by Recorded Delivery to the following address: AXA Personal Lines Insurance MTI Team St Philips Point Birmingham B2 5AF 0345 608 0230. It's secure. Whether you choose to get a quote online or over the phone – you’ll get the same price. Alternatively, we can cover you for up to 14 days. It's quick and easy to manage your policy online in your AXA account - here's a few of things you can do: Take a look at our most common FAQs below or take a look through our full range of customer queries from the most common to the most obscure. Please make sure your AXA car insurance policy number is indicated in the e-mail. You can access live chat through the ‘Policy Change’ section in your online account. Please make sure your AXA car insurance policy number is indicated in the e-mail. Making a public liability insurance claim, Channel Islands and Isle of Man Health Insurance, take a look through our full range of customer queries, View our no-fuss guide to no claims discounts, “How to prove your no claims discount guide ”, Make changes to your policy details free of charge, 24/7, including when you get a new car or move address, Easier renewals, review your cover and make changes, Get a quote for other AXA insurance products, show the number of years No Claims Discount you are entitled to, be issued by your previous insurer in the UK, be earned on a private car, company car, fleet vehicle, motorbike or mobility vehicle, be less than 24 months old if earned on a private car, show the expiry date of your previous policy, not be currently used to insure another vehicle. It only provides cover for third party damage or injury, and NOT fire, theft or accidental damage. Please write your AXA car insurance policy number on the proof before you fax it to us. Your policy and/or claim number, and the type of policy you hold. You’ll need to have breakdown cover with us to use this service. You can do this through your online account; just click the button below to get started. Why AXA? We are authorised and regulated by the Financial Conduct Authority (FCA) for general insurance business. If you choose to contact us by social media, please only share your personal details via private message. ... Comprehensive Car Insurance Online is AXA’s comprehensive motor car insurance product made available onlinethrough AXA’s e-commerce site. It’s a legal requirement to tell the DVLA about a health or medical condition that could affect your driving - as you can be fined up to £1,000 if you don’t inform them. For assistance in the UK, please call us on: For assistance in Europe, please call us on: Or you can visit our free, online breakdown recovery tool, e-Rescue, for help. Our phone lines are still busy, but you can access and manage your policy 24/7 in your online account. Let’s break them down: Make a claim: 0345 366 5529 (Mon-Fri: 8am-6pm) Breakdown assistance: 0345 521 1425 (24/7) Chipped windscreen repair/replace: 0800 269 661 (24/7) Summary of AXA car insurance contact numbers AXA is present in geographically diverse markets, with operations concentrated in Europe, North America and Asia Pacific. AXA is a brand name you can trust when looking for auto insurance. You can renew your car or home insurance policy through your My AXA account. Renew your policy online. AXA Mansard is a member of the AXA Group, the worldwide leader in insurance and asset management with 166,000 employees serving 107 million clients in 64 countries. Without them … The one who caused the accident is a customer from AXA car insurance and told his insurance that it was her fault. You can post the original document to AXA Insurance, PO Box 925, 9 Fudan Way, Stockton-On-Tees, TS19 1NL. 8 Shenton Way #24-01 AXA Tower Singapore 068811. You must check Section 5 of your car insurance certificate. Bharti AXA Life Insurance Company Limited Regd. Personal Insurance. We may record and/or monitor calls for quality assurance, training and as a record of our conversation. Use the button below the get started. Our social media team are here to help you: Over the festive period our social media team are here to answer your queries: The quickest way to get a quote with us is online. to speak to a member of our customer services team by email, to use our online breakdown recovery service, to make a complaint about your claim or request an update on a complaint you have already submitted. If the DVLA have confirmed that you can continue to drive and have provided a licence there is no need to tell us. Our privacy policy explains how we use your information. The quickest way to make a payment, or change your payment method is online. Our Dublin-based team make it easy for you to protect your small business with us with our Small Business Insurance. Your renewal invitation includes details on what you need to do if you don’t want to renew your car insurance. Thank you for choosing AXA car insurance. Please note that from 2011, continuous car insurance has been a legal requirement. Our team are on hand to help. But if you buy a policy from Bharti AXA you can seek assistance over a call by calling at their toll-free car insurance customer care number. AXA Cooperative Insurance Company is a Saudi Joint Stock Company with a paid up capital of SR. 500,000,000 8641 Nasr Ibn Sayyar– Al Wizarat Dist. Bharti Axa Car Insurance Customer Care Number & Contact Details. This can be done in your online account. What types of cover does AXA offer?
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